Customer Reviews

We pride ourselves on our high customer service

But don't just take our word for it, read our customer reviews below.

Showing 31 - 40 (of 105)

Customer Review
Matt Riddick
Just bought the most amazing car from Romans. Not their usual type of sale, but an immaculate 1974 Triumph TR6. I've been looking for this car a long time, and this was well worth the wait.
A superbly looked after car very well presented by Kai at Romans.
Really easy to deal with, helpful and knowledgeable staff. Real peace of mind over full servicing work and nothing was too much trouble. Thank you Kai and all in the Romans Team
Customer Review
Peter Goddard
Romans is an excellent dealership. I was looked after by Kai, who was very responsive and helpful, which was useful as I live overseas and was buying the car with only the benefit of photos, a short video and the RAC report that Romans offer with every car. I would definitely recommend them and will certainly use them again if I am in the market for a luxury vehicle.
Customer Review
Tom Westmacott
I was apprehensive about buying a car at this level for the first time, and about doing so outside the franchised dealer network. However both Kai and David were friendly and reassuring from the moment I walked through the door.

They were always available to talk and were effective in resolving the concerns I had about the car pre-sale. They were happy to take and fetch the car to and from a franchised dealership for an independent inspection. Notably, points which we'd agreed verbally were swiftly confirmed in writing and were then all carried out promptly, nothing got 'forgotten'.

My new car is a really nice example, and I'm delighted with it. So based on my own experience, I would recommend buying from Romans.
Customer Review
Paul Kirkby
I Sold my 2022 plate Porsche Macan to Dave at Romans today and would like to say that the experience was second to none. They gave me a very fair price over the phone, I drove the car over to Romans, Dave checked the car over, had a test drive and completed the sales paperwork. Within an hour the full payment was in my bank account. First class service.
I will definitely be contacting Romans again when we are ready to sell our new car.
Customer Review
Marble and Quartz
Dealing with David was an absolute pleasure. He was contactable at all times and very professional from start to finish. With so many so called car specialists.... David was knowledgeable and was able to give a fantastic service from.start to finish.
Customer Review
Lee Bettis
Found the car I was looking for by just driving past these guys in StAlbans, stopped off and Kai was incredibly helpful and friendly! Pleasant and easy transaction and within a week I was out test driving it! After doing the deal Kai was also happy to deliver my new toy to me! Incredible customer service and great after sale care. Even had a courtesy call from Kai to make sure I was still happy after my first weekend with the car. If you're looking for something special go visit Romans. You could do a lot worse! Well done Romans! See you again!!!
Customer Review
Anonymous
Challenger SRT
Had a great experience with Romans right from the start. Kai was very helpful and friendly. Test drive was arranged and deal done. Had my lovely new car serviced and delivered in a week! Very happy with the after sale care package too. If you're looking for something a bit special, pop in and have a chat with them!
Customer Review
Darren
The WOW factor service.
Still grinning from ear to ear! What a lovely spotless car. Thanks Dave and Gang for great service and a fast turnaround, test drove on the Saturday on my drive Tuesday…Wow.
Customer Review
Carl Kenna
Theatre of dreams fantastic team and always there for you.
Customer service satisfaction and peace of mind what more do you need.
Customer Review
Ian Matthews
They went the extra mile nothing was done to help